Owner’s Bio

• Lead Community Team Manager
• NHS Human Services
• 04/2013 to present
• 4700 Wissahickon Ave., Philadelphia, PA 19144

Talent recruitment, development, and supervision – interviewed, hired, and trained staff members about company work expectations and job requirements. Helped to increase employee retention rate through various strategies. Supervised daily work operations to ensure compliance with regulatory requirements.

Therapeutic Support Staff (TSS) – Delta -T

• 3/2005 to present
• 950 Haverford Ave., Haverford, PA 19041

Assigned as needed to various settings, such as Public Schools, The Center for Autism, and private homes to provide therapeutic support to children with learning, social, and behavioral difficulties.

• Monitoring, redirecting, and teaching appropriate coping behavior skills to attention-deficit children.
• Helping to train students in personal development and behavior modification skills.
• Teaching children social, coping, and communication skills through verbal and nonverbal means.
• Completing daily data collection forms used for therapeutic planning and billing.
• Maintaining a clean and safe physical environment.

• Licensed Sales Producer
• Allstate Insurance Co.
• Komlan Tsiseglo Agency Inc.
• 06/2012 to 3/16/2015
• Yeadon, PA 19050

• Soliciting, appraising, quoting, negotiating, and effecting insurance contracts for various clients and purposes as needed on a commission basis.
• Fiduciary responsibilities included receiving and transmitting premiums to the home office and customers when necessary.

• Assessor
• Ascend Management Innovations
• 3/2009 – 2/2010

Trained consumers and their representatives about the purpose, policies, and procedures of waiver programs and how to respond to questions in a Support Intensity Scale (SIS). Support Intensity Scale (SIS) is a required assessment for everyone receiving state waiver funds. Support Intensity Scale (SIS) is conducted through assessments with a team of family members and support staff, documented and analyzed to determine awards.

• Supervisor
• ELWYN Inc.
• 11/2/2007 – 1/23/2009
• Elwyn, Pa. 19063

• Managed the day-to-day operations of three residential homes for consumers with developmental disabilities on the main campus,
• Recruiting, interviewing, and screening prospective job applicants and matching their educational qualifications, skills, and experiences with vacant positions before scheduling and conducting interviews.
• Conducting corrective procedural sections with employees after every incident, to improve performance and eliminate waste and abuse of our clients.
• Training staff in reporting and documenting incidents, goals and progress notes, medication administration procedures, crisis management tactics, and procedures for redirecting, monitoring, and always preventing injuries to consumers.
• Maintaining a safe and hazard-free environment through quality assurance
• Preparing daily and weekly work schedules and filling vacant shifts as needed through interviews.
• Arranging social events and outings for consumers and staff
• Scheduling periodic medical visits and checkups.

• Supervisor
• Children and Adults with Disabilities (CADES)
• 2008 – 2010
• 401 Rutgers Ave., Swarthmore, PA 19081

• Supervised over forty-five staff members in various community residential living programs.
• Talent recruitment – interviewing, hiring new staff, and training during orientation classes on basic skills.
• Scheduling staff for overtime when necessary
• Arranging annual vacations and social events with clients’ participation to enhance social and recreational behaviors.
• Attending to consumers’ medical needs through scheduling medical appointments, taking clients to appointments, and ensuring that medications were always available in homes and administered as prescribed and documented correctly.

• Manager – Club Kotoma
• 2003 – 2007
• 624 N. 57th Street, Philadelphia, PA 19131

• Planned social and fundraising events,
• Forecasting and estimating attendance of different functions to make provisions through purchasing, pricing, and labor allocation.
• General supervision of operations, customer service, and safety.
• Recruiting and interviewing applicants for hire and training of staff.
• Payroll preparation and disbursement.
• Distributing and monitoring petty cash, quarterly and annual reports for taxation and recertification purposes.
• Vendor relationship, purchasing merchandise for resale, negotiating various payment arrangements.

• Education:
• Easter University BA 2005
• Eastern University MBA 2007
• Capella University MA 2015
• Walden University DBA 2019

• Certification/ License:
• Pa. Medication Administration Train the Trainer certificate 5/2010
• Pa. Licensed Life Insurance Producer 3/2013

• Associations:
• Founder and 1st. Chairman of the Board – Union for Nimba Development & Progress (UNNIDEP).
• A 501-C-3 Nonprofit Organization. 10/1/2016 to 07/1/2020
• President, Gbehlay Development Association. A 502-C-3, Nonprofit Organization 07/1/2019 to present.
• Executive Director – Friends of Gongloe Global – A 501-C-4 organization. 11/15/2021 to present.

Donyen P. Kofa
Professional Experience:
Philadelphia Department of Prisons (PDP), Philadelphia, PA
Social Work Supervisor: 06/24/13-

• Provides training, coaching, and support to social service staff for effective delivery of services to inmates.
• Coordinate staff’s work assignments and review institutional policies with staff, work products and documentations, ensuring adherence to PDP policies.
• Coordinate PDP institutional and community partner programs providers of rehabilitation, educational, and vocational programs and provide feedback to administration and program coordinators.
• Review and forward Inmate’s adjustment summary reports for legal representation and parole /probation petitions.
• Conduct regular meetings with staff to address challenges to service delivery and staff issues and concerns.
• Prepare weekly and monthly narrative and statistical reports of the activities of the Social Service Division
• Attend administrative meetings for discussion of issues and concerns of the inmates.
• Maintain open communications with administration, correctional officers, social service staff, and the PDP community.

People Acting to Help (PATH) Inc. Philadelphia, PA
Behavior Health and Intellectual Disability (BHID) Therapist ( Part-Time): 3/2022 –

• Engage consumers to build therapeutic alliances and trust, leading to integrated clinical services.
• Provide clinical interventions/counseling services and support consumers with Intellectual disabilities and behavioral health diagnoses on the mental health spectrum towards transitioning from long-term hospitalization to a residential setting with the goal of community integration.
• Provide counseling services to BHID individuals to enhance emotional and mental health stability and teach social. Behavior enhancement, and appropriate skills, to empower and help them reach their full potentials.

Comfort For All Care Home Care Agency, Philadelphia, PA
Personal Care Assistant(PCA) 06/2022-12/2022
Completed activities of daily living(ADL): grooming, light housekeeping, social meal preparations, transporting and community integration, and overall support for independent living

Quality Care Options, Warrington, PA
Social Worker/Mobile Therapist: 01/2009- 08/2013

• Provided behavior health counseling services to children in their homes.
• Conducted psychosocial assessment, treatment, and discharge planning, counseling for patients in psychiatric hospitals.

Philadelphia Prison System, Philadelphia, PA
Social Worker II: 07/2005-6/24/13

• Conducted bio-psychosocial assessments (intakes) of incarcerated individuals and referred them for health, mental health, and psychological services within the prison system.
• Encouraged inmate’s participation in rehabilitation and reentry programs; drugs/alcohol, educational and vocational)
• Prepared inmate’s adjustment summary reports for courts and discharged plans for Courts and Community agencies.
• Provided therapeutic support and facilitated inmates’ outreach to the community for familial and legal support.
• Prepared weekly statistical reports of activities with clients.
• Ensure proper chronological documentation of services provided to inmates.

Kinard Lang, Ltd., Cheltenham, PA
Administrative Assistant to Mr. Kinard Lang, Arbitrator/Mediator; 10/2003-9/2004

• Responsible for secretarial duties and general office management
• Developed and maintained a computer database filing system.
• Conducted legal research for labor-related arbitration cases.

Progression Wrap Around Service (Eugenia Hospital), Philadelphia, PA
Therapeutic Staff Support; 03/01-06/05

• Encouraged competency, self-esteem, respect, and age-appropriate behavior of minors receiving behavioral health treatment services
• Provided therapeutic support services consistent with treatment plans to children in schools and homes.

Women Against Abuse (WAA), Philadelphia, PA
Hotline Counselor (volunteer work); 03/00-8/01

• Counseled victims of domestic violence via the WAA hotline
• Conducted temporary shelter intake and referral services to domestic violence families (women and children).

Tiala Law Associates, Inc., Monrovia, Liberia
Legal Assistant; 10/97-12/98

Conducted legal research, prepared and filed legal briefs and documents in courts, and attended pretrial conferences and administrative hearings with clients.

Ministry of Commerce and Industry, Monrovia, Liberia
Director of Research: 10/94 – 09/98

• Supervised staff of n the Research Unit
• Reviewed and evaluated staff reports on commercial and industrial activities.
• Analyzed and prepared monthly reports on activities of the Research Unit and served on the Ministry’s yearly reports committee
• Serve as ad hoc representative of the Minister at interagency technical committee meetings
• Performed ad-hoc and special projects assignments as directed by the Minister

Ministry of Commerce and Industry, Monrovia, Liberia
Research Analyst: 01/88 – 09/94

• Conducted research and data collection on imported and manufactured goods
• Prepared reports on enforcement of tariffs levied on imported goods to ensure manufacturers’ protection against influx of similar goods and adequate supplies of goods on the market.

Education, Training & Skills:

• Commonwealth of Pennsylvania
  Licensed Social Worker (LSW), 3/2015- 3/2024,
• Temple University, Philadelphia, PA
  MSW- Social Work Administration, 09/05-06/08
• Capital University Law School, Columbus, OH
  Certificate, Family, Divorce & Custody Mediation Training, 06/ 17-21 /04
• Support Center for Child Advocates, Philadelphia, PA
  Volunteers Training Workshop 11/21/02
• Manor College, Jenkintown, PA
  Post-Baccalaureate Paralegal Certificate (Dean’s List), 09/01-12/02
• Women Against Abuse, Philadelphia, PA
  Certificate -Counselor Advocate Training, 02/00-04/00
• University of Liberia, Monrovia, Liberia
  LLB – (Bachelor of Laws), 06/92-06/98
• Cuttington University College, Bong Co. Liberia
  BSc- (Bachelor of Science, Economics), 03/83- 12/87
• Proficient in Microsoft Applications/ Excellent Interpersonal Skills

Skills/Recognition:

• Excellent Interpersonal Skill
• Proficient in Microsoft Applications
• Award, Most Professional Social Work Service Worker by peers at Philadelphia Department of Prison (2009)

Community Activities/ Associations

• Member, National Association of Social Workers, Pennsylvania (NASW-PA) 2006—
• Chairperson Emeritus/Board Member, Board of Directors, New Kru Town Community Association in the Americas(NEKTAA) 08/20018 – 08/2021/2023
• Good Shepherd United Methodist Church, Philadelphia, PA
  (https://www.umcgoodshepherd.com),
• Kofa Foundation (https://www.kfuas.net)
  Founding Member, 2014-
• Liberia Community Association in Pennsylvania
  • Vice Chairperson, Constitutional Drafting Committee( 2004)
  • Member Election Committee (2004)
  • Member, Constitutional Review Committee( 2023)